TERMS AND CONDITION
I- PRICING:
Based on FOB- Ha noi , including normal packaging and labeling as specified beneath. A certain discount is always considered for customers who order regularly and maintain a stable business on regular basis. This is also applied for those repeated orders of the same products bought.
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II- QUALITY & SPECIFICATIONS:
- Since all products are hand-made, normal tolerance of 10% in dimensions and color is expected.
- For any items requested by Customers and not in our availability, we need full detailed instructions and specifications to process. A counter-sample will be then made for your inspection and confirmation.
- We can also make special imprint on the products, and keep the designs exclusive on customer request.
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III- PACKAGING:
- Packing: depending on the shapes and dimensions of the products, we normally pack by wooden crate or 5-layers export carton, with shipping-marks imprint. However, we can palletize if customers require.
Labeling: barcodes and labels can by printed by us according to customer’s instructions. The instructions need to be sent to us 30 days before shipment.
All these packaging charges are included in the selling prices as mentioned above. |
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IV- QUANTITY & LOADABILITY:
- Minimum Order Quantity (M.O.Q) is depend kind of products , its about 3000 USD for 1 order .
- Quantity on shipment could be different from that stated on the order. Please accept the tolerance of 10% in quantities and value.
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V- SHIPMENT:
- The lead-time of production is normally 60 days for the 1st shipment, and 2 weeks for each following shipment of the same products. Depending on the availability of designs and moulds in our production, this can be arranged to be earlier.
- Full detailed shipping instructions need to be sent by customer within two weeks of order-confirmation.
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VI- OFFER-VALIDITY: 6 months from the date of offer.
VII-PAYMENT-TERM:
- TTR: this payment method is preferred with 20% down payment. Customer will settle the balance when receiving shipping documents sent by fax. The original shipping documents will be sent right after the payment shown up in our account.
- L/C at sight: the L/C to be opened within one week of order confirmation.
Should you have any further queries, please do not hesitate to contact us at any time. | |
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